To use CaraMaps, the User must log in to the Website or download the application.
The Application's installation is carried out by the User by connecting his device, to an operating store which is a function of the User's device.
By downloading the Application, the users agrees to the terms and conditions of the concerned operating store.
The User is responsible of the digital security of his equipment, also in case of data loss and possible security breaches that may be caused by a virus or hacking.
Also, the Company CaraMaps can not be held responsible of temporary or permanent damages caused by the User's computer or mobile phones, nor by possible loss or damages that can occur as a result of accessing or browsing CaraMaps website, except in case of a fault of the Company CaraMaps
The data transmission through internet can led to the occurrence of errors and/or the unavailability of the website or the Application. The Company CaraMaps can not be held responsible for the lack of availability or interruption of the online services.

The navigation on the CaraMaps website is likely to cause the installation of cookie(s) on the user's computer. A cookie is a small file that doesn't permit the User's identification but records information about a computer's browsing on a website. The data obtained is intended to facilitate the coming browsing on the website, and are also intended to permit various measures for visiting figures.
The refusal to install a cookie can lead to the impossibility of accessing some services. The user can however configure his computer as follows, to refuse cookies:

• With Internet Explorer :tool tab (pictogram in form of a cog in the top right) / internet options. Click Confidentiality and choose Block All Cookies. Confirm with OK.

• With Firefox : At the top of the browser window, Click on the Firefox button, then go to Options the tab. Click on the Privacy tab. Configure the preservation rules : use the custom settings for the history. Finally uncheck it to disable cookies.

• With Safari : Click at the top right of the browser on the menu pictogram (symbolized by a cog). Select Settings. Click Show Advanced Settings. In the "Privacy" section, click Content Settings. In the "Cookies" section, you can block cookies.

• With Google Chrome : Click on the top right of the browser on the menu pictogram (symbolized by three horizontal lines). Select Settings. Click Show Advanced Settings. In the "Confidentiality" section, click Preferences. In the "Privacy" tab, you can block cookies.

The CaraMaps website contains a number of hyperlinks to other websites. However, CaraMaps does not have the possibility to check all the content of those websites, and will therefore assume no responsibility for this.

The browsing on the application or the Website is only carried out under the User's responsibility, who must respect the recommendations made by the Company CaraMaps appearing in particular in the present General Conditions of Use and within the legal notices appearing on the website.
The Member acknowledges that access to services may be subject to interruptions linked to operating hazard and Internet connection network, which is not under CaraMaps' control. Access to services may also be interrupted in case of website or application maintenance, which is agreed by Members.

The use of the CaraMaps site implies the full and complete acceptance of the General Terms and Conditions of Use hereinafter described.
In case of a breach of one of the obligations mentioned herein, CaraMaps reserves the right to delete the concerned User's account.

These Conditions of use are subject to modification or completion at any time, the users of the website CaraMaps are therefore invited to consult it regularly.

In order to access the Services, the User must register as a Member by creating a Member account on CaraMaps.
The future Member or the physical representative or a company or an organization must be of a legal age, have the ability to contract and have the legal right to represent the company or organization.
To do this, he must indicate his name, first name, email address and define a personal password, that must be kept strictly confidential.
He is responsible of the information entered in the form for creating his account and the ID he has chosen.
The User agrees not to create any account other than the one originally created, either under his own identity or under someone else identity.
The Member will then have to log into his Member account to access the CaraMaps Services or participate in the enrichment of its Content.

The User may at any time close a Member account, unless his status indicates an accepted reserved location, and an execution that must start within 48 hours or an ongoing execution. In this latter case, the closure of the Member's account will be deferred until 7 working days after the end of the booked stay in order to allow the Host and the Traveller, if necessary, to clarify any disagreement they may have reported to CaraMaps.
The closing of a member's account will automatically cancel any reservation accepted for a stay that must begin more than 48 hours after the closing date of the Member's account, with the implications indicated in article 9 below.
Likewise, the Company CaraMaps may disable without warning, formality or indemnity a Member's account:
1) by court order,
2) in case of 'force majeure',
3) in case of breach of the present general conditions of use,
4) in case of fraudulent use of Caramaps
5) Inappropriate behavior.

This website is normally accessible to users at any time. However, an interruption due to technical maintenance may be decided by CaraMaps, who will then try to communicate the dates and times of the intervention beforehand.

It is specified that the company CaraMaps is not required to check the Contents of CaraMaps before it's published by a Member.
The Content appearing on CaraMaps is posted online under the Members' responsibility who have communicated the concerned elements.
Since CaraMaps is not the provider of these elements, and has not been informed and alerted about its content, CaraMaps can not be held responsible of illegal or erroneous content, or omissions or deficiencies in the updating of the content published on CaraMaps
The Members undertake to put online a sincere Content which is not contrary to the legislation in force or likely to infringe someone's rights.

The Members shall also ensure respect for intellectual property rights, the right to the image, and the privacy right for all persons.

The Content put online by a Member must not be false, fraudulent, dishonest, racist, xenophobic, insulting, vulgar, violent, pornographic, pedophile.

Any Content violating someone's rights or violating the current legislation may be reported to CaraMaps (to the following address : contact@caramaps.com) and removed from CaraMaps without notice.

CaraMaps also reserves the right to close without notice and without compensation the account of a Member that does not respect the above obligations.
By posting Content of CaraMaps, the Member :

• Guarantees to the Company CaraMaps that he holds the exploitation rights of the intellectual property rights inherent in this Content,

• Grants to CaraMaps the right to reproduce, represent, spread, adapt and translate - nonexclusive - any intellectual property for any use in any form on the the website and the Application, in any tangible and intangible support, for the whole world and for the duration of the copyright. CaraMaps is also authorized to grant licenses to exploit these rights.

The Company CaraMaps points out that it doesn't maintain any special relationship with websites which hypertext links are available on CaraMaps. Those links are only indicative and the CaraMaps Company does not guarantee access to the indicated websites or their content.

• Plan their trip step by step according to the criteria selected by the Member,

• Add content and enrich it on CaraMaps: new addresses, comments, opinions, "great deals, photographs, notes... Useful to motorhome drivers to improve all Members trips;

• Publish their Offer as a Host.

Subscribe to the 'premium subscription' for travellers at €24.99 for 12 months or €6.99 per month (monthly subscription only available in Stores) :

• Offline access, meaning no internet connection, to all or part of the database available on CaraMaps, (access only via the application)

• Themed trip directory

• GPS integrated into the CaraMaps application (access via the application only)

• Remove advertising

• Four specific filters to sort by price, opening date, vehicle dimensions, or community rating.

• Benefit from a bubble level (access via the application only)

• A Help for repairs module (access via the application only)

• File cannot be modified by users

• Highlighted on map

• Certification badge

• Possibility of replying officially

• Description of the location

• Access to a dashboard

• Visibility extended to 30 km

• Link to website

• 5 photos and a logo

• Possibility of modifying the file

A member can subscribe a Premium Subscription, allowing him for the selected duration to :

• Benefit from the off-line access, which means without internet connection, to all or part of the bata base available on CaraMaps,

• Run through a ready-made trip directory

• Benefit from a turn by turn gps navigation to see steps along the road

• Remove adds from his app and have a bubble level to park on flat ground,

• Take advantage of four specific filters : sort by price, opening date, vehicle dimensions, or community rating.

After a Premium subscription, the downloaded database, gives the right to a private and personal consultation for the duration of the subscription.
Therefore, it is forbidden to transfer the downloaded database to another person, to reproduce it, exploit it in any form other than in the limits of the ones defined by the General Conditions of Use.
Otherwise, the user is liable to pursuit by the Company CaraMaps.

All financial transactions made through the Service will be processed by a third party in accordance with its own terms of use, privacy policy and/or applicable payment terms and conditions. We encourage you to learn about the practices of this third party. Under no circumstances will CaraMaps be liable for the actions or inactions of any third party payment provider, including, but not limited to, system failures or payment service interruptions.

Digital Product Purchase and Refund Policy
In-app purchases made via the CaraMaps application (hereinafter "In-App Purchases"), including CaraMaps Premium subscriptions, provide access to digital content in accordance with Directive (EU) 2019/770 of the European Parliament and Council regarding the provision of digital content and services.

No Right of Withdrawal
Pursuant to Article 16(m) of Directive 2011/83/EU, and due to the digital nature of the content provided immediately after purchase, you expressly acknowledge that your right of withdrawal ends as soon as the purchase is completed and activated. Therefore, no refunds will be granted after purchase, except in the event of a verified technical defect preventing access to Premium services.
Terms of Use for In-App Purchases
Access to Premium features is immediate and activated upon payment validation.
In-app purchases are linked to your user account and cannot be transferred to another account.
In the event of a technical issue preventing access to Premium features, please contact our customer support at within 7 days of purchase.
Exceptions and Refunds
CaraMaps may issue a refund only in the following cases:
A technical issue preventing access to Premium features that is not resolved within a reasonable timeframe.
A fraudulent charge not made by the user (with proof provided).
In all other cases, no refund will be issued, in accordance with the applicable regulations for digital content.

The personal data collected by the Company CaraMaps, in particular at the opening of the accounts by the Members, are subject to computer processing intended for the company CaraMaps in order to ensure the various services defined in the present general conditions of use.
The recipients of this data are the employees of CaraMaps, its possible service providers and the commercial partners of CaraMaps..

The purposes of collecting these data are :

• To carry out the operations relating to the management of the Members concerning in particular their account, their announcements, their publications of Contents, their reservations, their subscriptions,

• To carry out prospecting operations,

• The preparation of trade statistics, the sale, lease or exchange of its Members' files ,

• Organization of promotional operations,

• The management of claims, disputes,

• Management of Members' opinions on services, contents

• Management of requests for access, rectification and opposition.

Under the law “informatique et libertés” from 6 January 1978, the User has several rights of access, correction, modification and deletion of their data. CaraMaps collects location data to provide location-based travel recommendations and suggestions, even when the app is closed or inactive. This data is used to offer relevant trip suggestions and nearby locations based on your current position. Such rights can be exerted on the Website by email at the following address: contact@caramaps.com.
The Member may also, for legitimate reasons, oppose to the processing of data concerning himself. This application uses location services provided by HERE Technologies.To maintain, improve, and deliver these services, HERE Technologies occasionally collects characteristic information about nearby mobile network and Wi-Fi signals (e.g., location data, Wi-Fi/cellular signals, session ID, device model). This data is used to operate the service and to improve the accuracy of location services. By using the application, the user acknowledges having read these terms and the HERE privacy policy available at: https://legal.here.com/here-network-positioning-via-sdk